Research, screen.is

Content Moderation

From the EFF's "Platform Censorship: Lessons From the Copyright Wars", Corynne McSherry makes some points:

  • Mistakes will be madeā€”lots of them. There's genuine errors and abuse by rightsholders and takedown trolls
  • Robots fail
  • "Platforms must invest in transparency and robust, rapid, appeals processes". ie "every proposal and process for takedown should include a corollary plan for restoration"
  • "Abuse should lead to real consequences"
  • Speech regulators will never be satisfied with voluntary efforts:
Content Moderation